Privacy policy
ARTANDINES LTD (“we,” “us,” or “our”) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.artandines.com (the “Site”) or make a purchase.
Information We Collect
Personal Identification Information: Name, email address, phone number, billing/shipping address.
Payment Information: Credit/debit card details or other payment information, securely processed by our payment providers.
Order Details: Information about the products you purchase.
How We Use Your Information
We use the information we collect from you for various purposes, including:
Order Processing: To process and fulfill your orders, including payment processing, shipping, and customer support.
Communication: To communicate with you about your orders, respond to your inquiries, and provide customer service.
Site Improvement: To analyze usage data and improve our website and customer service.
Marketing: To send you promotional communications, but only if you have opted in to receive such communications.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
Contractual Necessity: Processing is necessary to fulfill our contractual obligations when you make a purchase.
Legitimate Interests: We process data to improve our services and prevent fraud, which are in our legitimate interests.
Consent: We will process your data based on your explicit consent, such as when you subscribe to our marketing communications.
Sharing Your Information
We may share your information with third parties under the following circumstances:
Service Providers: We share data with third-party vendors who assist us with payment processing, order fulfillment, and other business operations.
Legal Compliance: We may disclose your information if required by law or to protect our rights.
Your Rights
Under the UK GDPR, you have the following rights concerning your personal data:
Access: You have the right to request access to the personal data we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete data.
Deletion: You have the right to request that we delete your personal data, subject to certain exceptions.
Objection/Restriction: You can object to or request the restriction of the processing of your data in certain circumstances.
Data Portability: You have the right to request that your data be transferred to another data controller in a structured, commonly used, and machine-readable format.
Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.
Data Security
Data Retention
Cookies
Changes to This Policy
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